Front Desk Agent
3.
0 Saint Charles, IL Saint Charles, IL Part-time Full-time Part-time Full-time $15 - $16 an hour $15 - $16 an hour We are seeking professional, friendly Guest Services Representatives at the hotel front desk to join our team.
As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors.
Full and part time opportunities available.
Responsibilities:
- Greet guests in a warm and welcoming manner - Check guests in and out of the hotel - Provide information about hotel amenities, local attractions, and dining options - Handle guest inquiries, requests, and complaints promptly and courteously - Assist with reservations and room assignments - Process payments and maintain accurate records - Answer phone calls and direct them to the appropriate department or staff member - Maintain a clean and organized front desk area
Experience:
- Previous experience in hospitality or hotel management is highly preferred - Strong customer service skills with a friendly and professional demeanor - Knowledge of phone systems and proper phone etiquette - Familiarity with night audit procedures is a plus - Bilingual skills (English/Spanish) are highly desirable - Ability to handle guest relations effectively Join our team as a Guest Services Representative and be part of creating memorable experiences for our guests.
Apply now! Job Types:
Full-time, Part-time Pay:
$15.
00 - $16.
00 per hour Expected hours:
30 - 35 per week
Benefits:
Employee discount Schedule:
Day shift Holidays Monday to Friday Morning shift Weekends as needed Work setting:
In-person Resort Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Saint Charles, IL Saint Charles, IL Part-time Full-time Part-time Full-time $15 - $16 an hour $15 - $16 an hour We are seeking professional, friendly Guest Services Representatives at the hotel front desk to join our team.
As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors.
Full and part time opportunities available.
Responsibilities:
- Greet guests in a warm and welcoming manner - Check guests in and out of the hotel - Provide information about hotel amenities, local attractions, and dining options - Handle guest inquiries, requests, and complaints promptly and courteously - Assist with reservations and room assignments - Process payments and maintain accurate records - Answer phone calls and direct them to the appropriate department or staff member - Maintain a clean and organized front desk area
Experience:
- Previous experience in hospitality or hotel management is highly preferred - Strong customer service skills with a friendly and professional demeanor - Knowledge of phone systems and proper phone etiquette - Familiarity with night audit procedures is a plus - Bilingual skills (English/Spanish) are highly desirable - Ability to handle guest relations effectively Join our team as a Guest Services Representative and be part of creating memorable experiences for our guests.
Apply now! Job Types:
Full-time, Part-time Pay:
$15.
00 - $16.
00 per hour Expected hours:
30 - 35 per week
Benefits:
Employee discount Schedule:
Day shift Holidays Monday to Friday Morning shift Weekends as needed Work setting:
In-person Resort Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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